HUDDLESTONE COTTAGE AND THE HAYLOFT

Inspection Comments March 2004

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Following the recent assessment, on the 25th March 2004, under the English Tourism Council (ETC) Quality Assurance Standard,  Huddlestone Cottage and The Hayloft has been awarded a rating of

 

4 Star Self Catering

 

as indicated on the Certificate shown below.

 

English Tourism Council Inspection Award 4 Stars
English Tourism Council Inspection Award 4 Stars

 

The Quality Assurance Assessment Report has been compiled following a recent assessment.  We invite you read the independent assessment for yourself!

QUALITY ADVISORY REPORT

The following comments include suggestions for improvement which, although not compulsory, would help to consolidate existing quality levels.

LOCATION & EXTERIOR

Cottage Hayloft
bulletAppearance of Buildings
 80% 80%
bulletParking, Grounds & Gardens
 80% 80%
bulletEnvironment
 80% 80%
Comments
bulletExternally well maintained and presented.
bulletGardens and grounds well planted and tended, guests being able to enjoy the views as well as purchase home grown produce.
bulletAmple car parking space available.
bulletA pleasant village location.

MANAGEMENT EFFICIENCY

Cottage Hayloft
bulletInformation for guests/brochure
 80% 80%
bulletWelcome & arrival procedure
 80% 80%
bulletAccessories & personal touches
 80% 80%
bulletOverall impression (space)
 80% 80%
Comments
bulletPre-arrival and brochure information well provided.
bulletBrochure is comprehensive in required information provision and also presents well.
bulletSuitable procedures in place for the collection of keys and guest arrival, an advantage having owners living on site.
bulletAccessories and personal touches well provided.
bulletVery good spatial aspects, the stated number of guests accommodated comfortably.

PUBLIC AREAS

Cottage Hayloft
bulletDecoration
 80% 80%
bulletFurniture, soft furnishings & fittings
 80% 80%
bulletFlooring
 80% 80%
bulletLighting & Heating
 80% 80%
bulletCleanliness
 80% 80%
Comments
bullet

These areas offering a very good standard of decor throughout.

bullet

Furniture and soft furnishings and fittings of very good quality.

bullet

Quality flooring.

bullet

Lighting & heating well provided.

bullet

Housekeeping and cleanliness are of the utmost importance and it is essential that standards are consistently maintained.  Levels of cleanliness on the day were found to be very good.

BEDROOMS

Cottage Hayloft
bulletDecoration
 80% 80%
bulletFurniture, fittings, furnishings 
 80% 80%
bulletFlooring
 80% 80%
bulletLighting & Heating
 80% 80%
bulletBeds & bedding
 80% 80%
bulletCleanliness
 80% 80%
Comments
bullet

Well decorated with decor maintained to very good standards.

bullet

Quality furniture offering ample storage and free surface space.

bullet

Soft furnishings and fittings of very good quality.

bullet

Flooring is in very good condition.

bullet

Heating and lighting well provided.

bullet

Well presented beds of very good quality, understand that the cottage is to have a king size bed.  Protection noted to mattresses and fresh linen provided.

bullet

Very good levels of cleanliness evident in bedrooms.

BATHROOMS

Cottage Hayloft
bulletDecoration
 80% 80%
bulletFurniture & fittings
 80% 80%
bulletFlooring
 76% 76%
bulletLighting/heat/ventilation
 80% 80%
bulletCleanliness
 80% 80%
Comments
bullet

Facilities offering very good space and well maintained decor.

bullet

Fixtures and fittings of very good quality appearing very well maintained, hopefully the screen in Hayloft will alleviate the water problem.

bullet

Well fitted, good quality flooring.

bullet

Provision for heating, lighting and ventilation is very good.

bullet

Cleanliness evident at very good levels.

KITCHENS

Cottage Hayloft
bulletDecoration
 80% 80%
bulletFurniture, fittings, fitments
 80% 80%
bulletFlooring
 80% 80%
bulletLighting/heat/ventilation
 80% 80%
bulletEquipment
 80% 80%
bulletCrockery, cutlery, glassware
 80% 80%
bulletKitchenware - pots, pans, utensils
 80% 80%
bulletCleanliness
 80% 80%
Comments
bullet

Well decorated and maintained.

bullet

Fitted with a range of very good quality units offering ample work and storage space.

bullet

Quality flooring.

bullet

Lighting and heating provision is very good.  Ventilation also well provided for.

bullet

Electrical appliances and kitchen equipment in very good supply.  Appliances of very good quality appear well maintained and in good working order.

bullet

Crockery, glassware and cutlery well provided.

bullet

Equally well provided with a very good range of cookware and utensils.

bullet

Again cleanliness to very good level.

SUMMARY OF THE REPORT

Huddlestone Cottage & The Hayloft have achieved the FOUR STAR rating for a further year.  A good and comfortable standard of holiday accommodation is currently offered.

Unit Name Total Max Percent Rating

  Huddlestone Cottage

 123 155 79%   Four Star
  The Hayloft 123 155 79%   Four Star

Other Inspection Reports

June 2006    May 2003    March 2002    December 2000    November 1999

 

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Christine Neale,  Redmain House, Redmain, Cockermouth, Cumbria CA13 0PZ Tel:01900 825695

   chris@lakesnw.co.uk      www.lakesnw.co.uk

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